Frequently asked questions - About Choice!
About Choice!
About buying Choice!
If you would like to ask us a question that is not here then
please contact
us.
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About Choice!
How does Choice! work?
There are two stages to the Choice! process.
Firstly, Choice! works by first helping you
to prioritise what you value and need most in your
career and lifestyle. It does this through a series of questions
to help you to establish a short list of your top 'needs'
and 'values' - those which would make a real difference to
your life or career, and which you can use to help identify jobs
or activities that would suit you.
Choice! then allows you to evaluate how closely
your current job, or any other job, activity or lifestyle scenario
you may be considering, matches those needs and values,
and presents you with a summary of the results. It doesn't suggest
jobs for you, as we firmly believe that no system or process can
accurately predict what people should do. Instead, Choice!
has been designed to help you discover new and interesting opportunities
for yourself.
The results Choice! gives are unique to each
person, and everything you do within the program can be stored for
later reference in your own personal portfolio.
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to buy your copy of Choice!
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How does Choice! fit into the
career management process?
Choice! can help with all the stages of the
career management process, from direction finding and planning to
helping you weigh up your options and review your career.
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your copy of Choice!
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What if my plans change?
Choice! is about helping you find the right
path - and then helping you along it. So, as we get older we change,
and so do our needs. As your career progresses you can return to
Choice! to re-evaluate your needs and the direction
your future is taking.
Remember, once you have bought Choice! there
is no limit to the number of times you can use it, Choice!
is yours for life!
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your copy of Choice!
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Am I measured in some way?
Don't worry! Choice! does not measure you at
all. It is not a test and does not 'judge' you psychologically.
There are no 'right' or 'wrong' answers, and no time limit. The
outcome is unique to you!
Choice! takes all your needs and wants and
puts them simply and clearly in front of you, so you can see where
you want to go. All Choice! needs from you are
honest answers to the questions it puts to you.
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your copy of Choice!
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What about retirement?
Choice! is not just limited to career planning,
but can also play an essential role in retirement, and any other
major changes that you may encounter in life. Most people still
want to lead active lives after retirement, and Choice!
can help you to plan a lifestyle full of the activities you want.
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your copy of Choice!
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What does Choice! look like?
Click
here to view some screenshots of the software.
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to buy your copy of Choice!
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About buying Choice!
Is it safe to pay online?
Yes. This web site uses a secure, independent Payment Service Provider:
NetBanx Ltd, for the collection and processing of credit
cards. NetBanx are UK specialists in web based credit and
debit card transactions, and have been approved by UK clearing banks
to facilitate Internet transactions on our behalf.
All the information you pass to NetBanx whilst buying Choice!
(including your credit or debit card numbers) is encrypted. The
information is then taken off the Internet and passed to the banks
on a private link.
If you think that you have been a victim of any type of credit
card fraud through this site, please contact us or NetBanx
immediately. Please always use the procedures and online forms that
Future42 and NetBanx provide for online transactions,
and never send your credit card details to anyone in an (un-encrypted)
email.
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Who is NetBanx?
NetBanx is a leading UK based Payment Service Provider,
specifically approved by banks and credit card companies to facilitate
Internet transactions for a variety of web based businesses. NetBanx
process Visa, Mastercard, JCB, Delta, Switch, American Express and
Diners Club credit cards, using 'SSL' and the latest in 'firewall'
technology to ensure the security and confidentiality of your card
details, both during transit and processing. Future42 use
NetBanx to process all credit card transactions. For more
information on NetBanx visit there site at: www.netbanx.co.uk
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What personal details about me are
collected whilst paying online and how are they used? (Our privacy
policy)
Whilst paying online Future42 will collect your name,
address, post code, country and email address. These
details are only kept as a record of your purchase of Choice!,
and to send you an 'activation code' for the software. We
do not sell or give these details to any third parties (unless we
are required to do so by UK law). Nor will we send you additional
emails about other Future42 products and services unless
you specifically request during the payment process. These details
are not permanently stored on a public web server.
In order to process the online transactions our Payment Service
Provider (NetBanx) will require your name, post
code, email address and credit card details. This information
is only used to process the online transaction, and is not used
for any other purpose. All these payment details are encrypted using
SSL between your browser and the Netbanx server, and then passed
to a clearing bank on a private, secure link. For more information
on NetBanx's privacy policy please click
here.
If you would like any more information or have any other concerns
about the details you enter whilst paying, please contact
us, we will be happy to answer any question you put to us.
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your copy of Choice!
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What are ePoints?
The 'ePoints' scheme is a new loyalty scheme for a community
of web based businesses. It does not cost anything to join the scheme
and the ePoints are redeemable at a variety of different
sites. Future42 offers 4 ePoints for every pound spent at
this site.
The scheme is run and managed by NetBanx, for more information
please visit the ePoints site: www.epoints.co.uk
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your copy of Choice!
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How do I get a refund? (Our refund
policy)
If you have any technical difficulties installing or using the
software, which we cannot solve within 8 working days, we will refund
you in full. Simply send us an email explaining the problem you
have been having, detailing the platform and operating system you
were using the software on, and quoting the NetBanx reference
code emailed to you by NetBanx as purchase confirmation.
If you would like to request a refund for any other reason, then
please fill in and sign the Confirmation of Destruction (COD) form,
and return it to us within 30 days of your purchase date. On the
COD form you should explain what the problem was and why you want
to return the product. You will also have to certify that all downloaded
files and activation codes have been destroyed, and have
not been copied or saved in anyway. To receive a copy of the COD
form, please contact us detailing:
your name, e-mail address and your NetBanx reference number.
The refund (minus a £2 administration charge) will be issued once
a correctly filled in COD form is received.
(Note: Refunds can not be given without the correct NetBanx
reference number, and will be refunded to the credit card charged
during the original transaction. Please allow 7 days for the refund
to be paid into your credit card account. If the customer fails
to return the COD form (where applicable) within the 30-day period,
we reserve the right not to issue a refund).
This policy does not affect your statutory rights.
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your copy of Choice!
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Can I pay in a currency other than
Pounds Stirling?
All transactions are done in British pounds Stirling.
However, most credit card companies will allow you to pay in pounds
Stirling regardless of your native currency. The cost will be
converted by your credit card company and will appear on your
statement in your native currency. The exchange rate is normally
a very good one in comparison to the high street money changers,
and the credit card companies will typically only charge a 2%
fee.
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your copy of Choice!
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