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Frequently asked questions - About Choice!™

About Choice!™

About buying Choice!™

If you would like to ask us a question that is not here then please contact us.

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About Choice!™



How does Choice!™ work?

There are two stages to the Choice! process.

Firstly, Choice!™ works by first helping you to prioritise what you value and need most in your career and lifestyle. It does this through a series of questions to help you to establish a short list of your top 'needs' and 'values' - those which would make a real difference to your life or career, and which you can use to help identify jobs or activities that would suit you.

Choice!™ then allows you to evaluate how closely your current job, or any other job, activity or lifestyle scenario you may be considering, matches those needs and values, and presents you with a summary of the results. It doesn't suggest jobs for you, as we firmly believe that no system or process can accurately predict what people should do. Instead, Choice!™ has been designed to help you discover new and interesting opportunities for yourself.

The results Choice!™ gives are unique to each person, and everything you do within the program can be stored for later reference in your own personal portfolio.

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How does Choice!™ fit into the career management process?

Choice!™ can help with all the stages of the career management process, from direction finding and planning to helping you weigh up your options and review your career.

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What if my plans change?

Choice!™ is about helping you find the right path - and then helping you along it. So, as we get older we change, and so do our needs. As your career progresses you can return to Choice!™ to re-evaluate your needs and the direction your future is taking.

Remember, once you have bought Choice!™ there is no limit to the number of times you can use it, Choice!™ is yours for life!

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Am I measured in some way?

Don't worry! Choice!™ does not measure you at all. It is not a test and does not 'judge' you psychologically. There are no 'right' or 'wrong' answers, and no time limit. The outcome is unique to you!

Choice!™ takes all your needs and wants and puts them simply and clearly in front of you, so you can see where you want to go. All Choice!™ needs from you are honest answers to the questions it puts to you.

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What about retirement?

Choice!™ is not just limited to career planning, but can also play an essential role in retirement, and any other major changes that you may encounter in life. Most people still want to lead active lives after retirement, and Choice!™ can help you to plan a lifestyle full of the activities you want.

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What does Choice!™ look like?

Click here to view some screenshots of the software.

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About buying Choice!™



Is it safe to pay online?

Yes. This web site uses a secure, independent Payment Service Provider: NetBanx Ltd, for the collection and processing of credit cards. NetBanx are UK specialists in web based credit and debit card transactions, and have been approved by UK clearing banks to facilitate Internet transactions on our behalf.

All the information you pass to NetBanx whilst buying Choice!™ (including your credit or debit card numbers) is encrypted. The information is then taken off the Internet and passed to the banks on a private link.

If you think that you have been a victim of any type of credit card fraud through this site, please contact us or NetBanx immediately. Please always use the procedures and online forms that Future42 and NetBanx provide for online transactions, and never send your credit card details to anyone in an (un-encrypted) email.

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Who is NetBanx?

NetBanx is a leading UK based Payment Service Provider, specifically approved by banks and credit card companies to facilitate Internet transactions for a variety of web based businesses. NetBanx process Visa, Mastercard, JCB, Delta, Switch, American Express and Diners Club credit cards, using 'SSL' and the latest in 'firewall' technology to ensure the security and confidentiality of your card details, both during transit and processing. Future42 use NetBanx to process all credit card transactions. For more information on NetBanx visit there site at: www.netbanx.co.uk

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What personal details about me are collected whilst paying online and how are they used? (Our privacy policy)

Whilst paying online Future42 will collect your name, address, post code, country and email address. These details are only kept as a record of your purchase of Choice!™, and to send you an 'activation code' for the software. We do not sell or give these details to any third parties (unless we are required to do so by UK law). Nor will we send you additional emails about other Future42 products and services unless you specifically request during the payment process. These details are not permanently stored on a public web server.

In order to process the online transactions our Payment Service Provider (NetBanx) will require your name, post code, email address and credit card details. This information is only used to process the online transaction, and is not used for any other purpose. All these payment details are encrypted using SSL between your browser and the Netbanx server, and then passed to a clearing bank on a private, secure link. For more information on NetBanx's privacy policy please click here.

If you would like any more information or have any other concerns about the details you enter whilst paying, please contact us, we will be happy to answer any question you put to us.

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What are ePoints?

The 'ePoints' scheme is a new loyalty scheme for a community of web based businesses. It does not cost anything to join the scheme and the ePoints are redeemable at a variety of different sites. Future42 offers 4 ePoints for every pound spent at this site.

The scheme is run and managed by NetBanx, for more information please visit the ePoints site: www.epoints.co.uk

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How do I get a refund? (Our refund policy)

If you have any technical difficulties installing or using the software, which we cannot solve within 8 working days, we will refund you in full. Simply send us an email explaining the problem you have been having, detailing the platform and operating system you were using the software on, and quoting the NetBanx reference code emailed to you by NetBanx as purchase confirmation.

If you would like to request a refund for any other reason, then please fill in and sign the Confirmation of Destruction (COD) form, and return it to us within 30 days of your purchase date. On the COD form you should explain what the problem was and why you want to return the product. You will also have to certify that all downloaded files and activation codes have been destroyed, and have not been copied or saved in anyway. To receive a copy of the COD form, please contact us detailing: your name, e-mail address and your NetBanx reference number. The refund (minus a £2 administration charge) will be issued once a correctly filled in COD form is received.

(Note: Refunds can not be given without the correct NetBanx reference number, and will be refunded to the credit card charged during the original transaction. Please allow 7 days for the refund to be paid into your credit card account. If the customer fails to return the COD form (where applicable) within the 30-day period, we reserve the right not to issue a refund).

This policy does not affect your statutory rights.

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Can I pay in a currency other than Pounds Stirling?

All transactions are done in British pounds Stirling. However, most credit card companies will allow you to pay in pounds Stirling regardless of your native currency. The cost will be converted by your credit card company and will appear on your statement in your native currency. The exchange rate is normally a very good one in comparison to the high street money changers, and the credit card companies will typically only charge a 2% fee.

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